Our policies and procedures

Dorset HealthCare University NHS Foundation Trust acquired Bournemouth and Poole Community Health Services and Dorset Community Health Services in July 2011. Since the acquisition took place policies and procedures from the 3 organisations have been reviewed to see how they can be brought together.  The following policies, which support the delivery of our services and responsibilities, have been agreed to date:

Clinical and Operational

Customer Care Policy

Data Protection Act 1998; Access to Health and Social Care Records

Freedom of Information Act (2000); Trust Protocol

Guidance for Staff in Sharing Information with Carers

Gifts, Hospitality and Donations Policy

Guidance for Staff in Sending Confidential/Patient Identifiable Data

Overarching Information Sharing Protocol for Dorset (OAISP)

Patient Advise and Liaison (PALS) Policy

Patient and Public Engagement Strategy 2011-2014

Trust Constitution

Finance and Information Governance

Information Governance Policy

Standing Financial Instructions

Health and Safety / Corporate Risk

Health and Safety Policy

Risk Management Strategy

Human Resources

Diversity and Human Rights Implementation Scheme

Dignity at Work Policy - Combating Bullying and Harrassment

Dignity at Work Procedure