How we are running our services

You must not visit our hospitals if you have symptoms of COVID-19 or are self-isolating because you’ve been in contact with someone who has symptoms. Visitors must use hand sanitiser and put on a surgical mask before entering a ward. These are provided on arrival.

We have now re-opened most of our services after the height of the COVID-19 pandemic but we may now deliver them in a different way. For instance, a service may use virtual or telephone consultations alongside, or instead of, physical service where appropriate.

In many cases, where possible, we are trying to reduce face-to-face contact and provide support over the telephone or via video calls. For full details, see our visiting sites and inpatient wards page. Likewise, if our staff need to see you out in the community, they will take every precaution to keep you safe.

Remember, your NHS is here for you. If you or your family members need care or support, please seek it out. Call NHS 111 or access it online for advice, or contact the service you need direct. See below information on how our services are running. 

Mental health services

Our mental health services are now operating with a blended approach of face-to-face, virtual consultations and over the phone appointments. This is in place as our services emerge from the COVID-19 pandemic.

To find out more information including opening days and times, locations and contact details of the service you require, please visit our Mental health and learning disabilities page

Community services

Our community services are also operating with a blended approach. To find out more, including opening days and times, locations and contact details of the service you require, please visit our physical health page.

Children and Young People services

Services

Status

Children’s Speech and Language Therapy

 

Service running face-to-face in clinics and schools as well as providing telephone and video call appointments as appropriate

 

Contraception, sexual health, genitourinary medicine (GUM) and HIV

All services running via face-to-face, telephone calls and video appointments. Online STI testing and contraception offers can be accessed via SH:24. 

 

Health Visiting and School Nursing

Services running face-to-face and via telephone and video calls as appropriate.

ParentLine and Chat Health text messaging services continue to be available for confidential text message support.

Children in Care Team

Service running as normal via face-to-face appointments, telephone and video calls as appropriate

 

Newborn Screen Hearing Programme

 

Service running as normal in community clinics.

School Age Immunisation Service

Service running as normal in schools and community clinics

 

COVID-19 hub