Visiting sites and inpatient wards

You must not visit our hospitals if you have symptoms of COVID-19 or are self-isolating because you’ve been in contact with someone who has symptoms. Visitors must use hand sanitiser and put on a surgical mask before entering our healthcare settings and wards. These are provided on arrival.
Patients may have two visitors. This doesn't have to be arranged in advance unless it is for a patient who has COVID-19 where the ward will need to be contacted in advance to arrange a visit. If the patient is receiving end of life care, more visitors are permitted but this also has to be discussed with the ward.

In some locations, we will continue to limit visiting numbers for the time being due to the size of a ward or other restricting factors. An appointment-based system may be in operation in some wards to help manage visitor flow.

Hospital matrons and ward leads do have the discretion to support more visitors to visit where requested. And where restrictions remain in place we offer virtual visiting, where friends and family can arrange to speak with patients via a video call.

The visiting times for all of our hospitals are 2-4pm and 6-8pm, seven days a week, including bank holidays. You do not need to contact the hospital in advance to attend but, if you'd like to, you can contact the hospital directly.

Outpatient appointments

Outpatient appointments are continuing to take place where appropriate and where it is safe to do so. We would recommend you come alone unless it is with a child or someone that needs additional support. For further information about individual services, please review  how our services are running or contact the service directly.

Prior to attending a site, please refer to your appointment letter or read the following guidance for specific details on visiting so you are COVID-19 safe. 

Guidance and information on attending an outpatient appointment 

If you need information about Royal Bournemouth Hospital or Poole Hospital, visit the University Hospitals Dorset website.
If you need information about Dorset County Hospital, visit the Dorset County Hospital website.
COVID-19 hub