Visiting hospitals and inpatient units

We are now allowing visitors to our hospitals and other sites, as well as on our inpatient wards. However, you must follow strict guidelines to help prevent the spread of COVID-19 and keep yourself, our patients and our staff safe.

Before your visit

If you have recently developed any of symptoms of COVID-19, please DO NOT attend. Follow Public Health advice and self-isolate for seven days. The symptoms are:

    • high temperature (37.8 degrees or more)
    • loss of taste or smell
    • a new, continuous cough.

If you’ve been in contact with someone who has any of the symptoms or has been confirmed as having COVID-19 in the 14 days before your visit, please DO NOT come in.

Visiting a hospital or other health care site

  • You must arrive wearing a face covering or mask, and wear it for the duration of your visit
  • On entering and leaving the building, you must clean your hands using the hand sanitiser available

Visiting an inpatient ward

1. All visits must be arranged in advance, directly with the ward. This will prevent too many visitors arriving at any one time.

2. There is a limit of one visitor per patient (an additional visitor may be allowed in exceptional circumstances, such as end-of-life care).

3. All visits are for a maximum of one hour (apart from in exceptional circumstances, such as end-of-life care).

4. Please arrive at the site wearing a face covering, and clean your hands on entering the building.

5. You MUST use hand sanitiser and put on a surgical mask, gloves and apron before entering the ward area. These will be provided for you on arrival.

6. Watch this video for instructions on how to put on and take off surgical masks, aprons and gloves.

7. On leaving the ward, please dispose of your apron and gloves in the bin provided, and clean your hands. Please leave your surgical mask on until you leave the building, and do not visit any other wards or departments on your way out.

8. Please comply with the social distancing guidance, staying two metres away from others wherever possible during your visit. Follow the signs and guidance posters in our buildings.

Virtual visiting

If you have concerns about visiting in person, you can speak to your loved one via a video call. All you need is a device connected to the internet, with a camera and a Google Chrome or Safari web browser. Please contact the ward your friend or relative is on to arrange this.

Our staff

To protect everyone, staff who are providing direct care to patients will be wearing personal protective equipment (PPE) which includes a face mask, gloves, eye protection and a gown/apron. They may ask you to move to support social distancing, or to wash your hands. We appreciate your co-operation to keep everyone safe.

More information and advice

You can find the latest advice on COVID-19 at www.gov.uk/coronavirus

Downloadable information

Thank you for your understanding and co-operation at this challenging time.

COVID-19 (coronavirus)