Heroes 2018 - Winners

Dorset HealthCare Heroes videos are available on our YouTube channel


The 2018 award winners were:

  • Compassion – Sarah Windsor, Audiology Administrator : Sarah went out of her way to ensure a service user got red hearing aids (the colours of AFC Bournemouth) to ensure he would wear them. He is now more confident, and his communication has improved significantly.

Our keynote speaker, Dr Helen Lawal (right), presented Sarah with her award.


  • Expertise – Pauline Smyth, Dorset Working Women’s Project (DWWP) : Pauline has also worked tirelessly over the past 15 or so years, building really strong inter-professional relationships with other services, she runs such a well-respected service and the lives of the women are undoubtedly improved because of her.

Joyce Guest (left), Chair of Healthwatch Dorset, presentedPauline with her award.


  • Excellence – Will Lowe, Procurement Manager : Over the last two years Will has been working at building relationships with various clinical committees and key clinical staff. Will has slowly turned the relationships around by demonstrating his compassion and expertise to support clinicians in providing goods that give the best outcome for patient pathways.

Forbes Watson (left), Chair of the Dorset Clinical Commissioning Group, presented Will with his award.


  • Bank worker of the year – John Wales, Health Care Support Worker : John has worked on Melstock and around the Trust as a Bank Health Care Support Worker for a number of years now, predominately on nights. He is always flexible, provides cover at the last minute, is good humoured, calm and supportive of the clients and ward team. John’s relaxed and calm nature leads to a calm atmosphere in the clinical setting.

Melstock Clinical Team Leader Karen Baker (right), who nominated John, collected the award on his behalf from Jan Owens, our Lead Governor.


  • Volunteer of the year - Susan Willett, Alderney Hospital : Susan has been very enthusiastic and brought new energy to the volunteer role. Susan promotes dignity and respect when among our patients and treats them all fairly.

Susan was presented with the award by Steve Cole, Chair of Blandford Community Hospital League of Friends.


  • Leadership and Management - Paul Hutchings Ward Manager—Florence House : Since becoming our ward manager Paul has bought the team closer together and has created a more positive working environment. He values every member of the team and encourages us all to support and value each other, resulting in a better team dynamic.

Trust Chief Executive Ron Shields (left) presented Paul with his award.


  • Team of the year - The Learning Disability Physiotherapy Service, Clinical Specialist LD Physiotherapist : A significant period of change within the service could have been a very destabilising experience, instead it has brought the therapists closer together and resulted in an active network of therapists supporting each other, and continuing to provide a high standard of care to our service users.

Becky Aldridge (left), Chief Executive of Dorset Mental Health Forum, presented team members Heather Felton and Carrie Clarke with their award.


  • Better every day award - Looked After Children Health Team PAN Dorset : The staff have continually raised the profile of the team in the multi-agency arena and ensured health is at the centre of decision making for looked after children which has not always been easy.

The team was presented with the award by Trust Chair Andy Willis.

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