Useful information for carers

Carer Support Dorset 

0800 3688349

Dorset Council

01305 221016

Carers’ Resource Information and Support (CRISP) for Bournemouth, Poole and Christchurch

01202 458204

 Department of Work and Pensions

Carers Allowance - 0345 608 4321

Attendance Allowance - 0345 6056055

Leonardos Trust

Call 01202 698325 or text 07742 868002

Provide grants for carers to support them with having a break, purchasing equipment etc   and also  crisis donations up to £150


Connection is a round-the-clock helpline for people of all ages, anywhere in Dorset, who are experiencing mental health issues and need support.

The number - 0300 1235440 - offers 24/7 telephone access to mental health advice and support as part of the Dorset Crisis Response Service.

 Carers Direct Helpline (NHS Direct)

If you need help with your caring role and want to talk to someone about what options are available to you.

The helpline is open from 8am to 9pm Monday to Friday, and from 11am to 4pm, at weekends. Calls cost the same as 01 or 02 number (also known as geographic numbers).

Helpline number: 0300 123 1053

Age UK – for older people, their families, friends and carers   

Call 0800 055 6112 Helpline open: every day of the year, 8am to 7pm


The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME on: 0800 4 70 80 90


Whatever you're going through, you can call us any time, from any phone for free 116 123 or email

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