Safeguarding during the COVID-19 outbreak

Support for children and young people

Childline 0800 1111 - offers free, confidential advice and support for any child 18 years and under, whatever the worry.

Young People’s health good links to advice & information on sexual health, mental health and long term conditions.

Headspace guidance and training in mindfulness (free extended access during COVID-19).

NACOA (National Association of Children of Alcoholics) - 0800 358 3456

NSPCC If you're worried about a child, even if you're unsure, contact NSPCC on 0808 800 5000.

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.

COVID-19: Information for young people with a wide range of links to valuable resources.

The Children's Commissioner has produced a 'Children's guide to coronavirus' which sets out to answer questions about the coronavirus, how to stay safe and protect other people and help to make the best of time at home.

Support for adults

RELATE Blogs, advice and tips for helping your relationship to stay healthy.

MIND Mental Health Support with specific advice on 'Coronavirus and your wellbeing'

RespectUK, 0808 802 4040, for anyone worried they may be harming someone else.

Need support? Call Samaritans on 116 123, available 24 hours a day 365 days a year with useful resources on their website.

'Shout' is an affiliate of crisis text line in the UK that provides free confidential support 24/7 via text. They can help with relationship challenges/Suicidal thoughts/Abuse and or assault/self-harm & bullying.

Women's Aid or online chatroom (10am to 12pm Mon to Fri).

CALM 0800 58 58 58 National Helpline for Men (lines open 5pm to midnight, 365 days of the year).

ICON Babies cry: You can cope. Advice for parents and professionals.

Domestic abuse

Support and advice for adults subject to domestic abuse:

Dorset’s Domestic Abuse Campaign

National Domestic Abuse helpline 0808 2000 247 (Specific resources for domestic abuse and COVID)

Safelives Domestic abuse support during the COVID-19 pandemic.

Dorset Police - in an emergency call 999, non-emergency email - or call 101 - for additional help and advice go to

Dragonfly Project - 0800 032 5204 helping victims of domestic abuse in Dorset. The Dragonfly Project - Bournemouth Daily Echo article

Ann craft trust A Leading UK Authority on Safeguarding Adults and Young People At Risk. Access their blog 'The Hidden Impact of Coronavirus: Safeguarding Against Domestic Abuse in Challenging Times' and additional helpful resources.

GALOP 0800 999 5428 a national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse.

Domestic abuse affects men too, talk it over with Men's Advice Line, 0808 801 0327.

Support for vulnerable people in Bournemouth, Christchurch and Poole (dedicated helpline 0300 1237052)

We know this is a stressful and worrying time for everyone and we want to assure you that the local community is coming together to help and support those of you that need it.

Many of you who are self-isolating will have family, friends and neighbours already supporting you with accessing food and everyday essentials. We've seen our communities unite to launch support groups across Bournemouth, Christchurch and Poole to help each other during this time.

We also know that here are some people in our communities who do not have a support network in place. For these vulnerable people, who have no one to support them, we have launched a dedicated helpline 0300 1237052.The phoneline is open from 8am to 8pm, seven days a week.

Support for people in the Dorset Council area

If you don’t have family, friends or a support network that can help you get the things you need, you can call 01305 221000, 8am to 8pm, 7 days a week to get specific help and advice. Alternatively, you can email

Useful resources to support health and wellbeing

Mental health tips in other languages

To help those with mental health issues such as depression, stress and anxiety, who may not speak English, below are a number of translations of the new Now more than ever mental health 10 top tips.










More information and English version available at