Our clinical assessment service

If you are seeking an innovative and inspiring place to work, where ideas are listened to and patient care, alongside staff wellbeing, is at the heart of everything we do, then Dorset HealthCare is the place for you.

Our model for delivery of urgent care services is recognised as leading edge nationally, but we are still developing and improving that model with a focus on providing the very best patient care. It a place for opportunity, to try new things and to learn from what we find.

Whether you’re an experienced health professional, or just starting out on your clinical career, looking for a different role or career progression to advanced clinical practice and are passionate about providing high quality patient care, this team could be the perfect opportunity for you to make a real difference in people’s lives. The clinical assessment service is vitally important – providing a 24/7 telephone and online service, ensuring that urgent care needs are responded to and managed to the most appropriate pathway, whatever that may be.

With the potential to work from home, our team also provides support and guidance to our 111 health advisors who are acting as the first point of contact for patients and their relatives with a range of working hours options.

If you share our passion about providing the very best possible care and want to carve out a career that you can shape then read on – this is more than just a job.

Current vacancies

We run regular campaigns and will need to close the vacancies to manage the applications. If there isn’t a live listed vacancy below, do set up a Job Account as this will make your application easier and you will be notified when a vacancy is live again.

More about the CAS role

Example calls

Meet some of the team

Claire Gibson, senior clinician

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I am a paramedic and have been working for the IUCS for over five years. As a clinician with the IUCS, we liaise with multiple agencies to ensure patient’s receive the best possible care. We deal with a variety of calls ranging from emergency medical care to dental concerns and general health information.

Every day is a new set of challenges and what I love about working here is that we have a great team of clinicians who work well together, bringing a broad wealth of knowledge and support.

Katie Bowman, clinical team leader

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I joined the Dorset Integrated Urgent Care Service in 2019 and have almost 20 years experience working within the NHS.  After extensive training, I was thrilled to join the team working as a senior clinician.

Every day and every hour is so unique, helping care for our wider community is a real honour. While we are guided by a unique computer system, our role is also highly autonomous and in that hugely rewarding.  

I was proud to be promoted to clinical team leader in 2022, where I now manage a team of senior clinicians while also working on exciting projects within the service.  The team here at the DIUCS are inspiring, highly supportive, encouraging and we really do have a commitment to provide the very best possible care to our patients.

Rob Milham, senior clinician

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My role is as a senior clinical supervisor at Dorset HealthCare within the Dorset Integrated Urgent Care Services hub at St. Leonards. My clinical background is as a paramedic and prior to starting at Dorset HealthCare I worked on frontline ambulances for 15 years.

I started at Dorset HealthCare because I was looking for a new challenge, I had also heard about the great opportunities for progression within Dorset HealthCare and was attracted to working for a Trust that was rated as ‘Outstanding’.

I have worked in the hub for 18 months now, and yes, it’s absolutely the challenge I was looking for! Every day is different and telephone triage is not easy; you need to use all your experience and merge it with the new skills given to you by the excellent training team and utilise the wealth of knowledge from the clinical and management team you work with.

It’s a great environment to work in with lots of support and friendships.  Since starting I have completed my training and I am now a clinical trainer, helping the new clinicians starting at Dorset HealthCare and making sure that they have the best start possible.

Join our 111 and clinical assessment service