FAQ

What are your opening times?

The Recovery Education Centre office is open Monday to Friday 9.30am-4.30pm. It is closed on bank holidays.

How do I register and enrol?

In order to become a student, you first need to register by filling in a short registration form, and then you will need to complete an enrolment appointment with an admissions tutor. To find our registration form and further information, please visit our registration and enrolment page.

Are courses free?

All of our courses are free to attend. However, when booking face to face courses please be mindful of the cost of travel and parking (if free onsite parking is not available at a venue). 

When are the term times?

Our timetable of courses is broken down into three terms, spring (January-Easter), summer (May-July) and autumn (September–December). The dates will differ each year depending on when bank holidays fall.  

How do I book on to a course?

All bookings are made through our Recovery Education Centre office. To book your place on courses, please call the office on 01202 584478 or email us on dhc.recovery.educationcentre@nhs.net. The team will check availability before confirming your place. If a course is fully booked you can be added to the waiting list for that particular session.

Where are the face to face courses held?

We bring our courses out in to the community so we use a variety of accessible venues, for example, libraries, halls and meeting rooms. As our courses run all over the county venues will differ and may change over time. If you need to find out more details about a venue before booking we would be happy to discuss this with you. 

Do I need to bring anything with me to a face to face course?

We will provide the course workbook, relevant materials and pens. You may like to bring a bottle of water with you but we do pick venues near to refreshment facilities.

Can I bring a friend, carer, family member or supporter along with me to the course?

Yes you can, but we would kindly ask that they register and enrol with us as a student and then book onto the course with you as places are limited.

Do you have online resources?

We have a range of online self-directed resources for you to download and complete in your own time. These resources can be found on our learn online page and are available to anyone at any time.

Will you be able to support my specific access needs?

We will work with you to try to do all that we can together to meet diverse accessibility needs. Please contact us to discuss your needs and explore how you can feel supported to access the REC.

I still have some questions, is there somebody I could talk to?

If you have any further questions or concerns please feel free to call our office on 01202 584478 and speak to a member of the team, or email us at dhc.recovery.educationcentre@nhs.net