By listening to our patients' stories, we can understand more about what really matters and, where needed, improve the quality of our services.

This is why we have introduced patient and carer stories to all our Trust Board meetings, and at a variety of Trust meetings and training. These stories seek to:

• Provide a focus on patient and carer experience prior to decision making
• Improve knowledge relating to patient and carer experience
• Gain assurance that the Trust is learning from patient stories in order to benefit the wider patient audience.