Attend Anywhere video appointments

Attend Anywhere is a secure NHS video call service for patients with pre-arranged appointments. This is available for a number of our services (see list below), and is for pre-booked appointments only. If you would like to have a video consultation please contact the relevant service in advance.

Video consultations save everyone travel time and money. There are no parking issues and no getting stuck in traffic (meaning it’s loads better for the environment too). This also means there’s less worry about how to get to a clinic, no need to take time off of work (have an appointment in your lunch break) and no problems arranging childcare.

Attend Anywhere is completely confidential and secure. The calls cannot be accessed by anyone else.

How to access Attend Anywhere

You can use Attend Anywhere on a PC, Mac or an iOS/Android device, using Google Chrome (for PC/Mac/all mobile devices) or Apple Safari (for Macs and iOS devices). Attend Anywhere will not work on Internet Explorer.

Download Google Chrome or Safari for free. 

What to do when you have an appointment

Five minutes before your appointment, click on the relevant service below. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will be prompted to enter your name and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call.

Once these steps have been followed, click on the 'Start Call' button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music. The waiting room is private and you will not see other patients.

When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician. The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room.

Having a problem with the service? Check out our troubleshooting tips.

Having issues getting online? Dorset Council's digital champions can help and you can find out about their sessions on the council's website.