Hearing aid fitting appointments

Where to come for your appointment 

Your appointment letter will explain where you need to come for your appointment.

• In the east of Dorset our main base is at 11 Shelley Road, Boscombe, Dorset, BH1 4JQ. We are on first floor but there is a lift available. Parking on-site is free for patients but it is very limited. There is on-street parking (for limited periods). 

• In the west of Dorset our main base is at Park Centre, Weymouth Community Hospital, Melcombe Avenue, Weymouth, DT4 7TB. We are on the ground floor. There is a pay and display car park on the hospital site.

• We also hold clinics at other sites across Dorset.

During your hearing aid fitting appointment 

The hearing aid fitting will normally last up to 45 minutes. 

At this appointment the audiologist will use a computer to programme your hearing aids so that they suit you and give you the best results. The audiologist will also use equipment to check that when your hearing aid is inserted, it produces the right sound levels in your ear.  

You’ll be shown how to use and care for your hearing aids and how to get the best from them. 

During your hearing aid fitting appointment, we’ll also give you written information about: 

• how your hearing aids work 

• follow-up, maintenance, repair and ongoing support services 

• an identification card so that you can get batteries 

• where you can get NHS batteries near where you live 

• information about other services and equipment that may help you. 

After your hearing aid fitting appointment 

After your hearing aid fitting you will remain under our care. We will be able to see you for follow up if required to support you with getting used to your new devices.

We also have a repairs and aftercare service that can help you with general issues should you need us, plus adjustments for comfort and maintenance (i.e changing the tubes if you can't manage this alone).

If you have any questions please contact the Audiology department on 0300 303 8640 or email us at: 

• dhc.audiologyenquiries@nhs.net if you live or attend a clinic in Christchurch, Bournemouth, Poole, Wimborne, Wareham or Swanage

• dhc.audiologyenquirieswest@nhs.net if you live or attend a clinic in Dorchester, Blandford, Bridport, Weymouth or Sherborne. 

If you would like more information about equipment and systems that can help you with problems not solved by hearing aid amplification, you may find the RNID - National hearing loss charity and C2 hear online websites helpful.