Lost hearing aids

We loan hearing aids and tinnitus sound generators to patients, which means they remain the property of the NHS. 

When we first give you your hearing aid, the audiologist will explain to you that the equipment is on loan, and that if it’s lost or damaged through misuse you may be charged.

If a hearing aid/noise sound generator is lost or damaged, we will make an administrative charge towards the cost of replacing the lost hearing aid. 

This charge is £135 per aid. We review the amout each year. 

In order to get a replacement, you will need to contact us and then fill in a form detailing how your hearing aid was lost or damaged.  Exemptions will apply. 

Hearing aids