What happens after referral

  1. Referral received into the team from GP/health professional/Self referral.
  2. Referral triaged by clinician.
  3. Placed on to our waiting list.
  4. May receive written material /letter in the post with “While You Wait” info/simple exercises/advice to try.
  5.  Allocated to therapist/rehabilitation assistant.
  6. Contacted directly (and/or next of kin/carers) to discuss and establish your needs/rehab goals. Assesment may be started over the phone if appropriate.
  7. Face-to-face appointments completed at your home/care home. Assessment undertaken and treatment options explored.

Patient examples

Mrs X has had a stroke. Once she was discharged from hospital she was referred to our team. Our team continued to work on the rehabilitation goals set by the therapists from the acute hospital. She had arm and leg weakness and a home exercise programme was given to Mrs X to help increase her strength.

She also received some gait re-education to help progress her walking from walking with a wheeled zimmer frame to a walking stick. She was seen by the occupational therapists to work on being able to wash and dress herself more independently and start making some of her own meals.

Mrs X was given information about local stroke and exercise groups. Mrs X was then discharged to continue with her exercise programme independently.

Mr W has back pain and falls. He has been struggling with getting in and out of bed and walking outdoors. Mr W had a falls assessment to determine the cause of his falls.

Following his assessment, he was given exercises to improve his range of movement, balance and strength.

He was taught a new technique to help him move around in bed, as well as being given a piece of equipment to help. He practiced walking outdoors and was given strategies to improve his mobility. He was also assessed for a mobility aid.

He was then given information about staying active and local exercise groups for him to consider joining to help him to continue self-managing his conditions.

Patients