Links to Support

Links to Support

BCP support

Carers’ Resource Information and Support (CRISP) for Bournemouth, Poole and Christchurch

Tel: 01202 458204

Website :

Carers officers / Community Mental Health Teams (CMHT)

• Jo Morphew Carers Officer, West Bournemouth CMHT (Hahnemann and Turbary Park Localities) team number 01202 584440

• Britta Conway, Carers Officer (Purbeck, Wimborne and Christchurch locality) Tel: 01202 858300 (Wimborne CMHT).

• Debra Thistlethwaite Carers Officer, Poole CMHT team number 01202 305062

• East Bournemouth Integrated CMHT, team number 01202 705557 (Duty as point of reference).

Care Free Carers Choir – available via Zoom – Contact Chrissy on 07840 976584

Dementia resources

Dorset support

Carer Support Dorset

Tel: 0800 3688349

Website :

Dorset Council

Tel: 01305 221016

Rethink Carers Support

Will continue to provide 1:1 telephone support for carers, Rethink have offered to support CMHT’s with touch-lite carers assessment to provide access to respite fund. Rethink Carers Support will provide information telephone support and navigation to other services where required. We also accept online self-referrals.

· Pam : 07866 251 265 working hours Tuesday to Thursdays 9:30am – 5:00pm

· Ren : 07436 816 039 working hours Monday to Wednesdays 9:30am – 2:30pm

· Shelley : 07436 790 489 working hours Monday to Wednesday 9:30am – 2:30pm

· Lewis : 04483 332 523 working hours Monday to Friday 9:00am – 5:00pm (part time hours merged into other role)

Dorset and BCP support

Leonardos Trust

Tel: 01202 698325

They also provide grants for carers to support them with having a break, purchasing equipment etc

Carers Discount Card

Apply for your carers discount card

Dorset Mental Health Forum

The Dorset Mental Health Forum is a peer led charity. We exist to improve the lives of everyone affected by mental illness by promoting wellbeing and recovery

Tel: 01305 257172

Alzheimer’s Society

Anyone affected by dementia can call out support line on 0333 150 3456

Department of Work and Pensions

Carers Allowance - 0345 608 4321

Attendance Allowance – 0345 605 605

Carers Direct Helpline (NHS Dorset)

If you need help with your caring role and want to talk to someone about what options are available to you.

The helpline is open from 8:00am – 9:00pm Monday to Friday, and from 11:00am to 4:00pm, at weekends. Calls cost the same as 01 or 02 numbers (also known as geographic numbers). Helpline number : 0400 123 1053


Age UK

For older people, their families, friends and carers. Helpline open every day of the year, 8:00am – 7:00pm

Tel: 0800 055 6112


The Silverline is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYIME on 0800 470 8090


Whatever you’re going through, you can call us any time, from any phone for FREE 116 123 or email


LEAP - The energy and money saving service

The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants.

tel:01202 862717


Herbert Protocol

Caring for people with dementia or Alzheimer's can be challenging. 

There's a risk they can at some point start to 'walk about'. This may only be into the garden or street for a short time, but some people can get lost and go missing.

So planning ahead to keep them safe is really important.

What is the Herbert Protocol?

The Herbert Protocol is a form that carers, family or friends of a vulnerable person can fill in.

It contains a list of information to help the police if the person goes missing


Care Workers’ Charity

The Care Workers’ Charity was founded in 2009 with the objective of supporting current and former care workers with one-off crisis grants.

We provide crisis grants to people have worked in a paid role in the UK’s care sector and are involved in or support the provision of care. This includes people who have been involved in residential social care, home care, supported living care or day care.

We offer two types of grants, typically limited to £500:

Essential needs grants:

One-off payment towards the cost of an item or a need necessary to sustain the basic health, or to improve a poor quality of life of the person or family – for example, essential appliances, keeping a home warm, essential household requirements or health improvement aid.

Crisis grants:

One-off payment to support someone experiencing an unforeseen or life changing circumstance, such as bereavement, illness or injury and who has no resources to meet associated costs which could include funeral expenses, moving home, travel to hospital expenses, home repairs