Audiology

COVID-19 update: video/phone consultations are taking place where appropriate, though face-to-face appointments can be arranged if required.

We are offering a postal service to obtain hearing aid batteries and repairs.

All walk-in repairs are still currently closed.

The team’s on hand to support queries over the phone. If you need help or advice please call 0300 303 8640 or email at dhc.audiologyenquiries@nhs.net

Please be advised we are experiencing a high volume of calls at this time and we are working to answer your calls as quickly as possible.

Hearing services

We provide services for adults and children who are affected by hearing loss, distressing tinnitus and balance disorders.

Our audiology staff provide a range of support at clinics across Dorset, including hearing assessments, hearing aid fittings, follow-ups and repairs, tinnitus counselling and balance assessment/treatment.

We also run specialist clinics for children, adults with learning disabilities and people with particularly distressing symptoms of tinnitus or vertigo.

In addition to our staff, we have trained volunteers who can visit people in their own homes and in day centres to provide help with using hearing aids.

If you, or a loved one, would like to access the audiology service, please speak to your GP. You may wish to access the telephone hearing test as a screening procedure prior to referral.

If you call  0844 800 3838, you will be asked for a few details and then you can complete a hearing test over the telephone. This will give you some indication as to whether there is an issue with your hearing.

Self-help hearing aid videos

Exercises and manoeuvres

The Brandt-Daroff exercise

Home Epley manoeuvres

Treating vertigo

Where to access the service:

(Please note, all of our sites are currently closed due to COVID-19 restrictions and only the contact information below is currently valid. We will provide updates when this situation changes.)