Staff Extranet >
All walk-in repairs clinics remain closed.
Please do not come to Shelley Road to collect batteries or parts for your hearing aids. Please telephone or email us with your request and we will post them to you.
If you are having issues with your hearing aid please post it to us and we will repair it for you, or you can book an appointment to drop your hearing aid in to Shelley Road.
The team is on hand to support queries over the phone. If you need help or advice please call 0300 303 8640 or email at firstname.lastname@example.org
Please be advised we are experiencing a high volume of calls at this time and we are working to answer your calls as quickly as possible.
We provide services for adults and children who are affected by hearing loss, distressing tinnitus and balance disorders.
Our audiology staff provide a range of support at clinics across Dorset, including hearing assessments, hearing aid fittings, follow-ups and repairs, tinnitus counselling and balance assessment/treatment.
We also run specialist clinics for children, adults with learning disabilities and people with particularly distressing symptoms of tinnitus or vertigo.
In addition to our staff, we have trained volunteers who can visit people in their own homes and in day centres to provide help with using hearing aids.
If you, or a loved one, would like to access the audiology service, please speak to your GP. You may wish to access the telephone hearing test as a screening procedure prior to referral.
If you call 0844 800 3838, you will be asked for a few details and then you can complete a hearing test over the telephone. This will give you some indication as to whether there is an issue with your hearing.
Disabled Access: Yes
- from 09.00 to 16.30 for walk in repairs
- from 08.45 to 16.45 for booked appointments
Disabled Access: Yes
Open Hours: Monday to Friday from 09.00 to 16.30 by appointment only
Disabled Access: No
Opening Times: from 08:45 to 16:45 Thursdays by appointment only
Open Hours: Appointments only. Friday from 08:45 to 16:45.
Open Hours: 0845 - 1615 Thursdays by appointment only
Open Hours: 0845 - 1615 by appointment only
Open Hours: from 08.45 to 16.15 by appointment only
Open Hours: 08.45 - 16.15 Fridays by appointment only