Audiology

Our clinics are open for booked appointments only.  If you do have an appointment please read the information on the appointment letter carefully before attending. If you do not have an appointment you will not be able to access our service.

All walk-in repairs clinics remain closed.

Please do not come to Shelley Road to collect batteries or parts for your hearing aids. Please telephone or email us with your request and we will post them to you.

If you are having issues with your hearing aid please post it to us and we will repair it for you, or you can book an appointment to drop your hearing aid in to Shelley Road.

If a referral has been made to our service for you to have an assessment of your hearing, please be advised that you will receive an appointment within six weeks of audiology receiving the referral.

The team is on hand to support queries over the phone. If you need help or advice please call 0300 303 8640 or email at dhc.audiologyenquiries@nhs.net

Please be advised we are experiencing a high volume of calls at this time and we are working to answer your calls as quickly as possible.

Hearing services

We provide services for adults and children who are affected by hearing loss, distressing tinnitus and balance disorders.

Our audiology staff provide a range of support at clinics across Dorset, including hearing assessments, hearing aid fittings, follow-ups and repairs, tinnitus counselling and balance assessment/treatment.

We also run specialist clinics for children, adults with learning disabilities and people with particularly distressing symptoms of tinnitus or vertigo.

In addition to our staff, we have trained volunteers who can visit people in their own homes and in day centres to provide help with using hearing aids.

If you, or a loved one, would like to access the audiology service, please speak to your GP. You may wish to access the telephone hearing test as a screening procedure prior to referral.

If you call  0844 800 3838, you will be asked for a few details and then you can complete a hearing test over the telephone. This will give you some indication as to whether there is an issue with your hearing.

Self-help hearing aid videos

Where to access the service:

(We are offering limited services at most of our sites by appointment only, please contact us on 0300 303 8640 or email dhc.audiologyenquiries@nhs.net for more information)

Locations

Audiology (Bournemouth - Boscombe, Shelley Road)

11 Shelley Road,
Boscombe,
Bournemouth,
BH1 4JQ

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WiFi: Yes

Parking: Yes

Disabled Access: Yes

Opening Times:
- from 09.00 to 16.30 for walk in repairs
- from 08.45 to 16.45 for booked appointments

Audiology (Bournemouth - Pelhams Clinic)

Pelhams Community Clinic,
Pelhams Park,
Millhams Road,
Bournemouth,
BH10 7LH

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WiFi: No

Parking: Yes

Disabled Access: Yes

Open Hours: Monday to Friday from 09.00 to 16.30 by appointment only

Audiology (Christchurch - Highcliffe and Mudeford Medical Centre)

Heila House,
248 Lymington Road,
BH23 5ET

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WiFi: No

Parking: No

Disabled Access: No

Opening Times: from 08:45 to 16:45 Thursdays by appointment only

Audiology (Poole - Poole NHS Healthcare Centre, Dolphin Centre)

Store 10,
190-196 High Street,
Poole,
BH15 1SX

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WiFi: No

Parking: Yes

Disabled Access: Yes

Open Hours: Appointments only. Friday from 08:45 to 16:45.

Audiology (Poole - Upton Health Centre, Adam Practice)

Blandford Road North,
Upton,
Poole,
BH16 5PW

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WiFi: No

Parking: No

Disabled Access: No

Open Hours: 0845 - 1615 Thursdays by appointment only


Audiology (Swanage - Swanage Hospital)

32 Queens Road,
BH19 2ET

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WiFi: No

Parking: Yes

Disabled Access: Yes

Open Hours: 0845 - 1615 by appointment only

Audiology (Wareham - Wareham Health Centre)

Streche Road,
Wareham,
BH20 4PG

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WiFi: Yes

Parking: Yes

Disabled Access: Yes

Open Hours: from 08.45 to 16.15 by appointment only

Audiology (Wimborne - Victoria Hospital)

Wimborne Hospital,
Victoria Road,
Wimborne,
BH21 1ER

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WiFi: Yes

Parking: Yes

Disabled Access: Yes

Open Hours: 08.45 - 16.15 Fridays by appointment only

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