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ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) in Dorset to send questions via text message to their school nursing team. They will then receive a reply that includes signposting to additional services.
The service is available Monday to Friday between 8.30am-4.30pm. This includes school holidays but not bank holidays.
If a child or young person sends a text outside these hours they will receive an automated message with advice on where to get help if they require it urgently. The ChatHealth nurse will reply to the message when the service reopens.
Children and young people can text about a range of issues including:
We also offer these children the opportunity of support, virtually, via Attend Anywhere.
The ChatHealth text number is 07480 635511.
The parent/carer/school staff drop-in is an open access confidential service in schools, for children in year groups R – 6, where appropriate. It is an opportunity to ‘drop-in’ without an appointment, to discuss any aspect of your child’s health or wellbeing with a member of the team.
Drop-ins are advertised by schools but you can ask at the school office or contact us directly. We need to have parental consent to see children in year 6 and below. We also offer parents/carers/ school staff the opportunity of support, virtually, via Attend Anywhere, please contact the team to book an appointment.
Children in year 7 and above can ask to see a member of the team, to discuss any concerns confidentially and they can also contact ChatHealth.
The ChatHealth telephone number is: 07480 635511.