ParentLine confidential text messaging service

ParentLine is a confidential text messaging service providing parents and carers of 5-19 year olds in Dorset a way to seek advice from our school nursing team about their child's health and development via text message. 

Parents and carers can advice about a range of issues, including toileting, sleep, development, behaviour, healthy eating, mental health, bullying, school refusal and exam stress.

Parents and carers can seek advice via the 5-19 ParentLine service from 9am-4pm, Monday to Friday (excluding weekends, bank holidays and school holidays), with a member of the School Nursing team responding to messages within one working day.

If you send text outside these hours, you will receive an automated message with advice on where to get help if you need it urgently. 

Text 07312 263131 for confidential advice and support from a member of the school nursing team.

ParentLine is not an emergency service, for urgent medical attention contact your GP, 111 or 999.

ParentLine is also available for parents and carers of children 0 - 5 year olds in Dorset. Our health visiting team can provide advice about a child's health and development via text message. 

Parents and carers can seek advice about a range of issues such as breastfeeding, bottle feeding, weaning, sleep, toileting, minor illness, behaviour, parenting and more. Visit our health visiting team web page for more details and the number to text.