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Our school nursing teams work with children, families, school staff and other agencies to support the health and development of school-age children across Dorset.
Every school in Dorset has a named school nurse, who maintains regular contact with their school to promote healthy lifestyles and offer practical advice, information and support.
School nurses can provide:
School nurses also weigh and measure children in Reception and Year Six, as part of the National Child Measurement Programme. In addition, they can train school staff to deal with epilepsy and allergic reactions, and support with safeguarding/child protection issues.
If you need to see a school nurse, please speak to someone at your school. School nurses also run drop-in sessions, for both children (year 7 and above) and parents/carers. These sessions are advertised by schools, and are completely confidential. Children in year 7 and above can also connect with school nurses about health related matters via a confidential and anonymous text messaging service called ChatHealth at 07480 635511.
If you feel that we haven't given you the care you expected or needed, and you don't believe our Patient Advice and Liaison Service (PALS) can help, you can tell us about it by making a complaint. You normally have about a year to do this*. Making a complaint will not have any adverse effect on your current or future care and treatment.
Please follow this link for further information and the ways in which a complaint can be made
*Under the NHS Complaints Procedure, complaints are usually investigated only if they are made within 12 months of the event, although this time limit can be waived if there are good reasons for the delay.
Click to see full leaflet
Trust has officially launched ChatHealth – a confidential text messaging
service that enables children and young people (aged 11-19) in Dorset to send
questions via SMS to their School Nursing Team. They will then receive a reply
that includes signposting to additional services.
ChatHealth service is available Monday to Friday between 8.30am-4.30pm. This
includes school holidays but not bank holidays.
a child or young person sends a text outside these hours they will receive an
automated message with advice on where to get help if they require it urgently.
The ChatHealth nurse will reply to the message when the service reopens.
and young people can text about a range of issues including:
ChatHealth telephone number is:
If a child or young person sends a text message outside these hours, they will receive an automated message on where to get help if their question is urgent and the school nurse will reply to them when the service reopens.
-> Check our privacy and data policy
If you're looking for resources to display in your school, please feel free to download this ChatHealth leaflet, the two posters below or this information for staff.
Please note that during school hours the team are likely to be out and about in schools. If there is no one there to take your call, please leave a message and someone will get back to you at the earliest opportunity.
Scroll further down the page for additional contact details
Parents/carers will be notified of routine health checks and immunisations carried out in schools to obtain consent. The current programme includes the following:
The school nursing team offers regular drop-in sessions in all schools with no appointment needed. You can ask your child's school for details of when the drop-in sessions are held or check our "what's happening this term" section below for details.
Young people and parents can self refer to the service at any time via the school, through the GP or by telephone.
The School Nursing service provides community based clinics for children experiencing problems with enuresis (night time wetting).
As part of Dorset HealthCare University NHS Foundation Trust’s School Nursing Self-Help Awareness Campaign, a number of useful documents have been produced such as:
ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) in Dorset to send questions via SMS to their School Nursing Team. The child or young person then receives a reply that includes signposting to additional services. The ChatHealth Service will be available Monday to Friday 08:30 – 16:30.
This includes school holidays, but not Bank Holidays. If a child or young person texts outside of these hours they will receive an automated message with advice on where to get help if their question is urgent. The ChatHealth Nurse will reply to the message when ChatHealth re-opens.
Children and young people can text about a range of issues including:
Disabled Access: Yes
School Nursing (Bournemouth - Boscombe Clinic)
Disabled Access: No
Team is located in the Acorn building